Shipping and Delivery
Shipping & Delivery Policy
Effective Date: June 23, 2025
Thank you for shopping at Times Square Gifts & Souvenirs. Below is important information about our shipping and delivery process.
1. Shipping Carriers
We use United States Postal Service (USPS) as our primary shipping partner. This allows us to ship orders both domestically (within the USA) and internationally (worldwide).
2. Shipping Destinations
We proudly offer worldwide shipping.
However, please note that certain remote or restricted areas may not be serviceable. If your location is not supported, we will contact you promptly.
3. Processing Time
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All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email.
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You will receive another notification when your order has shipped.
4. Estimated Delivery Times
| Destination | Estimated Delivery Time |
|---|---|
| United States | 3–7 business days |
| Canada | 7–14 business days |
| International | 10–21 business days (varies by country) |
Delivery times are estimates and may be affected by customs clearance, local postal services, or other unforeseen delays.
5. Shipping Rates
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Shipping charges for your order will be calculated and displayed at checkout based on package weight, size, and destination.
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We may offer free shipping promotions from time to time. These will be clearly indicated on our website.
6. Customs, Duties, and Taxes (International Orders)
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International orders may be subject to import duties, taxes, and other customs fees levied by the destination country.
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These charges are not included in the product price or shipping fee and are the responsibility of the customer.
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Customs policies vary widely by country; please check with your local customs office for more information.
7. Order Tracking
Once your order ships, you will receive a tracking number via email so you can monitor your shipment’s status via the USPS website or your local postal carrier.
8. Undeliverable or Lost Packages
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If a package is returned to us due to an incorrect or incomplete address provided by the customer, additional shipping charges may apply.
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For lost or severely delayed packages, please contact support@timessquaregifts.com and we will assist you in resolving the issue.
9. Contact Us
For questions regarding shipping or delivery, please contact:
Times Square Gifts & Souvenirs
Email: support@timessquaregifts.com
Website: www.timessquaregifts.com